Shipping policy
Shipping Policy
Thank you for shopping with Smart Life Solution.
Order Processing Time
All orders are processed within 1-3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery times are:
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United States: 7-15 business days
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Canada: 10-20 business days
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International: 10-25 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or high demand periods.
Shipping Cost
We offer FREE SHIPPING on all orders.
There are no additional shipping charges for customers.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 2-5 business days to become available after shipment.
Incorrect Address
Customers are responsible for providing accurate shipping information. Orders shipped to incorrect addresses due to customer error may not be eligible for replacement or refund.
Lost or Delayed Packages
If your package is significantly delayed or lost during transit, please contact us at:
kkingkam@naver.com
We will work with the carrier to resolve the issue and provide a suitable solution.
Customs and Duties
Customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: kkingkam@naver.com
Store Name: Smart Life Solution
Smarter Home, Better Life.